Frequently Asked Questions (F.A.Q.) will help you to quickly and conveniently find useful information about our services. In order to provide the most relevant information, we are constantly renewing and supplementing this area. If you can not find the answer to the question you are interested in, please contact us in a convenient way – by filling the contact form in the Contact field, by E-mail firstname.lastname@example.org, using the live help on website or free telephone number 8 800 00889. Our consultants will try to answer your questions as soon as possible.
THE SERVICE OF THE EXTENDED warranty
Why extended warranty is needed?
The service of the extended warranty provides additional, extended warranty service to your device after the standard warranty provided by the manufacturer. You can find out more about this service in the “Extended warranty” area.
What is the certificate of the extended warranty ?
How long is the extended warranty is valid?
You can choose how long you want to extend the warranty on your device.We can provide an additional warranty from 1 to 5 years after the end of the manufacturer’s warranty. For example, if your device comes with a standard 2 year manufacturer’s warranty and you are additionally purchasing a 5-year extended warranty, you will have a total of 7 years warranty service for your device.
Can I extend the warranty on my own?
USE OF THE SELF-SERVICE SYSTEM
Is it necessary to sign up for the self-service system?
How to download a copy of the purchase document on the self-service system?
Open your existing extended warranty certificate by logging into the self-service system, select the “Documents” menu item, click on the “Upload” button and find a scanned copy of the document – select it. Your uploaded document will be stored on the ServicePlus.